My Second Review of HCR ManorCare of Citrus Heights, California

This is our 3rd time ( for Macrine) to check in at ManorCare for post rehabilitation after hospitalization. We saw familiar faces ( nurses and aides) as well as supervisors. We were welcome just like we were all related. The nursing staff is about 30% Filipino-Americans, 50% Indian-Americans and the rest have Hispanic and Other Asians ancestry. They are caring and compassionate with a few exceptions especially on the supervisory staff who appeared to be overworked and tired most of the time. The Medical doctors are either Indian or Filipino Americans. Most of the nursing staff are part-time employees. I am rating our stay this time as Good.

Once in a while ( especially during Change of Shift), you have to wait for more than 10 minutes to get a response from your HELP BUTTON. I have heard of patients shouting for Help with no one responding for more than 10 minutes. Otherwise I am happy with our care especially the physical therapy we are receiving for 6 days.

Manor Care is a 162 beds nursing skilled and rehabilitation facility located on Upland Way in Citrus Heights, CA. The standard rooms are double occupancy. There are 10 rooms for private patients who pays additional rent of $60 per day because it is not covered by Medicare unless the patient has an infectious decease. The facility is very clean with beautiful landscaping and has a NO SMOKING policy. ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Its clinical and therapy teams are experienced in providing specialized care focused on the patient needs, interests and ability. For detailed information on ManorCare of Citrus Heights read the following:

https://www.nursinghomesite.com/MANORCARE_HEALTH_SERVICES_%28CITRUS_HEIGHTS%29_CITRUS_HEIGHTS_CA

For the latest financial news on HCR ManorCare read the following:

https://www.reuters.com/article/us-hcrmanorcare-bankruptcy-quality-care/hcr-manorcare-files-for-bankruptcy-with-7-1-billion-in-debt-idUSKBN1GH2BU

Personal Note: David III and I are sending our gratitude and thanks to the following: Jean Maeda Jambalos for her hospital visit and flowers, Dinah and Ditas for their telephone calls, Sister Guia, Merlet Perlas, Genny Mendosa-Nieva, John Ocampo, Mark Richards, Eleanor Sabalbaro, Alma Sosa and Antonio Marques Sans for their FB messages of concern and hopes for a rapid recovery. To Lina Edison, our Casino buddy and neighbor for the cake and spaghetti with meatballs that David III and I consumed with gusto. Last but not least to Mele Tonga our compassionate and caring care giver.