Do You know that the Philippines is known as the Call Center Capital of the World? I know because if I call for help for my Comcast Services, a familiar voice at the other end of the line most of the time is a familiar Filipina voice in perfect English but still a recognizable Filipino accent and lilt. Sometimes I get and answer from India or Croatia. But 90% of the time my ask for help is answered from the Call Center located in the Philippines.
This is a continuing blog series celebrating Filipino-American History month- this posting is about the top filipino traits and values. It is listed as follows:
- The family. Filipinos are known to have strong family ties. ...
- Humor and positivity. Optimism, humor, and positivity are valued traits in the Philippines. ...
- Flexibility and adaptability. ...
- Faith and religion. ...
- Filipino hospitality. ...
- Respect for the elderly. ...
- Industrious attitude. ...
- Generosity.
For complete details in each the traits listed above please read the following:
https://www.outsourceaccelerator.com/articles/filipino-traits-and-values/
Here's an article that discuss 10 filipino values
That Make PH a Top Outsourcing Destination. Happy Reading!
The Philippines, billed as the “Call Center Capital of the World,” is a consistent top outsourcing destination for one good reason: the Filipino people. Aside from their wide range of skills and a sense of readiness to serve a global audience, unique Filipino values make them built exactly for the outsourcing industry.
What is a Filipino?
People would often wonder, albeit silently, whether Filipinos are Pacific Islanders, East Asians, Malays, or Hispanics. The curiosity is not unfounded because if you map it out, the Philippines is at the center of various countries, such as China, Vietnam, Malaysia, Indonesia, and Japan, and it also sits right beside the wide expanse of the Pacific Ocean. So, what really is a Filipino?
If we ask science, the answer would be all of the above. The mixed heritage of Filipinos shows up in their genes. Filipino scientist Michael Purugganan, the Dean for Science at New York University, looked into his own genetic code and saw a variety of mixed European and Asian genes inside his nucleus. He said all evidence point to the fact that Filipinos are “all mixes.”Dr Purugganan wrote:
“I think every Filipino who is genetically tested will show up as a mix. We are products of what we evolutionary genomicists call genetic admixture, the result of several thousand years of mixing in our island archipelago at the edge of the Pacific. We were always getting genes from everyone who came to our shores. We are, in a genetic sense, a truly global people.”
Even before the Philippines was called by its modern name, native inhabitants of these islands came from different races. The result was a diverse group of people with Malay, Chinese, Hindu, Arab, and Polynesian roots. Then, the Spanish came, and ruled for over 300 years, throwing in a mix of their genes and culture, before the Americans and the Japanese came.
You might be wondering why this is important in the discussion of Filipino values. And the answer is that all the modern Filipino values, as we know them today, came from the Philippines’ long history of mixing various cultures. What the Filipinos are today is a product of a collective experience that stretches beyond time. And this is what makes them perfect for the outsourcing industry.
https://www.linkedin.com/pulse/10-filipino-values-make-ph-top-outsourcing-destination-emapta
https://youtube.com/shorts/UzWNb69Kkjc?si=vp5_Y34tU6BupvBs
4 comments:
Wonderful people- Wonderful values
Richard, thank you for your positive comment.
A model for all societies: thanks for sharing your blogs. . . Dean
Hi Dude, This would be a great read but some texts are typed out of the margin and unreadable. You may want to redraw your margins. More power to you.
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